![]() If you want an exchange after receiving the product, please write the title below in the same way as the return and leave it on the Q&A board.There are so many fence flowers ideas for making a hanging planter for a fence! You can hang one pot or an entire herb garden in just a few simple steps. However, in this case of the exchange the delivery may be delayed. Only the size and color of the selected product can be changed before delivery. There is a difference for each PG you paid from the refund approval to the refund completion. The refund process will be completed within 7 days If you cannot check the refund amount, Please contact to PG. When arrived the product at us and we will contact you at the email address you created at the time of order. If the product requested for return differs in actual return product and quantity, the return process will be holding Please make sure to send us a return request by Q&A board before sending the package. Unconfirmed packages won't be available for refund. ![]() Notice: Please note that all expenses incurred by not confirming the following matters are borne by the customer. We are not responsible for any lost or stolen merchandise that occurs during return shipping.Ĭontact us by Q&A board stating the subject as below with the items you want to get a refund for.ĮX) 1234756_DI_123456Īfter receiving a confirmation email from one of our assistants, please send the package to our location as directed. If the product smells like cosmetics or perfumes, it may not be able to return the product as it is considered to be worn.Įxchange/refund caused by a change of buyer's will, we may charge you a handling fee and the buyer is responsible for the shipping fee back and forth.Īll extra costs (import duties, taxes, customs clearance and etc.) are deducted from return values. ![]() Only products that are not damaged, not worn or washed are available The invoice amount submitted for customs clearance cannot be adjusted.Įxchange/refund requests can within 7 days after delivery. ![]() If you reject the pay for tariffs and tax, it is returned back to KOREA and you have to pay for fees (shipping fee, other fees and etc) yourself It is based on the customs law of the country where you receive the product. The duties and taxes are regulated by destination countries. Whether you will be charged with duties and taxes or not depends on your shipping address. We recommend checking with your local customs office for more information on import taxes, customs duties, and handling fees. Please note customers will be responsible for paying the required duties & taxes upon delivery and the carrier can ship after confirming the payment of duties and taxes. The total price of your order does not include duties and taxes. If occur a delay in the delivery, we will contact you at email on the order form. So, our exact delivery time cannot be guaranteed. However, The delivery date may change depending on the country, product inventory, customs, and other factors. The delivery is completed usually in 5~14 days. Our all products are delivered at the Republic of Korea.
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